Cancellation Policy
At Achar Amrit, we understand that sometimes plans change. Our cancellation policy is designed to be fair to our customers while allowing us to maintain our commitment to freshness and efficient operations.
1. You Can Cancel Your Order Under These Conditions:
-
Before Shipment: You may cancel your order at any time before it has been processed and shipped from our facility.
-
How to Request a Cancellation: To cancel an order, please contact us immediately via:
-
Email: info@acharamrit.in
-
Phone/WhatsApp: +91 8877766822
-
Please provide your Order Number and the name used to place the order for a faster resolution.
2. What Happens After You Cancel?
-
Full Refund: If your order is successfully cancelled before shipment, we will initiate a 100% refund to your original payment method.
-
Refund Processing Time: The refund will be processed within 3-5 business days from the cancellation confirmation. Please note that it may take an additional 5-7 business days for the amount to reflect in your bank account or payment wallet, depending on your financial institution.
3. When Can You NOT Cancel an Order?
-
After Shipment: Once your order has been handed over to our delivery partner and a tracking number has been generated, it cannot be cancelled. At this point, the order is in transit to you.
-
What to do instead: If you wish to return the order after you have received it, please refer to our Return & Refund Policy for eligible conditions (e.g., damaged jar, wrong product).
-
4. Cancellation by Achar Amrit
We reserve the right to cancel an order under the following circumstances:
-
Unavailability of Product: If a product you ordered is out of stock.
-
Pricing Error: In case of an obvious pricing error on the website.
-
Suspicious Activity: If we suspect fraudulent activity or a violation of our terms.
-
Unserviceable Area: If we are unable to ship to your location due to logistical constraints.
In such cases, we will notify you via email or phone and issue a full refund immediately.
5. Contact Us
For any questions or to request a cancellation, please contact us:
Achar Amrit
E-Mail: info@acharamrit.com
Phone: +91 8877766822
Thank you for your understanding and for choosing Achar Amrit!